We're here to help.
Below are some of are common questions:
Once your order is placed, you’ll receive a confirmation email with your order details.
If you don’t see it, please check your spam or junk folder.
If your order hasn’t been processed yet, we may be able to update your shipping address.
Please contact us as soon as possible with your order number and correct details.
Once your order has been shipped, we’re unable to make any changes.
Yes. we ship worldwide.
Shipping rates and delivery times are calculated at checkout based on your location.
International orders may be subject to customs fees or import duties.
Delivery times depend on your location.
Most Australian orders arrive within 3–7 business days after dispatch.
International delivery times may vary.
You’ll receive tracking details once your order has been shipped.
valrapparel@gmail.com
